Business - Blog

Building High-Performance Teams

Posted: Oct 14, 2014 in Business, The Bottom Line by Mike & Blake

At some point in our lives, we all take part in activities that necessitate teamwork. These situations crop up within professions, spiritual organizations, military service, children’s schools, political campaigns, neighborhood associations, sports teams, civic organizations, marriages, and families. One thing they all have in common is that when people don’t work together in unison toward common goals, problems occur. Conversely, when individuals passionately direct their efforts toward... 

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New Threats for a New Era: Protecting Your Personal and Business Security Online

Posted: Aug 27, 2014 in Business, Technology, The Bottom Line by Mike & Blake

Some might say that thieves have it a lot easier these days. Why rob a bank with a gun in front of numerous witnesses (not to mention security cameras), when one can quickly and quietly steal peoples’ assets from behind a computer screen? In August 2014, USA Today reported that Russian cybercriminals had committed the largest theft of password and username combinations known to history—1.2 billion—as well as 5 million e-mails from databases on 420,000 websites. As this and many other news... 

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Choosing the Right Customers for Your Business

Posted: Aug 18, 2014 in Business, The Bottom Line by Mike & Blake

In the beginning, many new companies lack a clearly defined image of their ideal client. Most are just concerned about paying bills and will accept any customer with a heartbeat. However, from a combined four decades of business experience, we’ve learned that it’s essential to strategically pursue smart, mutually-beneficial partnerships. Profits aren’t worth the cost of your sanity! For lasting success, you need a purpose beyond making money. Engaging the right customers is a strategic move.... 

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What Does 2034 Look Like? What We Can Expect from the Next 20 Years

Posted: Jun 26, 2014 in Business, Technology, The Bottom Line by Mike & Blake

At a recent roundtable meeting with business leaders on technology and the future, we were stunned to hear the successful owner of ten body shops say he’d be out of business in 20 years. He predicted that, because of advancements in smart and driverless cars, there will be very few new car wrecks in the not-too-distant future. In fact, based on our research, 90% of car accidents worldwide occur due to human error. If cars could detect danger using sensors and cameras and then communicate with... 

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80 Smart Interview Questions from 50 Great Leaders

Posted: Jun 10, 2014 in Business, The Bottom Line by Mike & Blake

New employees represent not only a huge investment of time and money, but they can also significantly add to or detract from an organization’s culture. Each time you hire someone, you’re committing yourself and your staff to spending a large chunk of your week with that person. You simply can’t afford to introduce a “rotten apple” or a “slacker” into the mix, and if you do slip up, getting rid of them can be time-consuming and stressful! When seeking new employees, you must have a crystal... 

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Habits: The Force Behind Success!

Posted: May 27, 2014 in Business, The Bottom Line by Mike & Blake

Aristotle said, “We are what we repeatedly do. Excellence, then, is not an art, but a habit.” Good habits can promote greatness for both individuals and organizations; likewise, bad habits can stifle an otherwise promising person or business. The good news is that, although habits become ingrained in our minds, these patterns can be changed. Through conscious effort and determination, we all have the ability to break bad habits and adopt inspiring ones. On a practical level, we rely on habits... 

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Leadership Secrets: 50 Strategies of the World’s Best Leaders

Posted: Mar 20, 2014 in Business by Mike & Blake

Along with outstanding staff, effective leaders are the driving force behind thriving businesses, private non-profits, government agencies, and houses of faith. Successful leaders define great organizational cultures, clarify the vision, and spur their teams to transform difficulties and obstacles into success. Becoming a great leader doesn’t just happen overnight, though. Effective leadership is an endless, evolving journey, and what works today may not work tomorrow. As Peter Drucker wrote,... 

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A.G. Lafley on Leadership: Lessons from Procter and Gamble’s Superstar CEO

Posted: Mar 11, 2014 in Business, The Bottom Line by Mike & Blake

Fueled by a passion for learning the ins and outs of successful leadership, we have studied, researched, and interviewed many great leaders over the years. We have found that, although each has their own style and strategies, leaders often share common traits like humility and a dedication to executing ideas. One such leader is Alan George Lafley (known as “A.G.”), who joined Procter and Gamble upon graduating from Harvard Business School in 1977. He became P&G’s CEO, a position he held for ten... 

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17 Easy Ways to Lose Customers

Posted: Mar 10, 2014 in Business, The Bottom Line by Mike & Blake

In business literature, some companies—Amazon, Four Seasons Hotels, and Zappos, for example—are held up as sparkling examples of customer service mastery. Consumers gush about their experiences with them, and other businesses study them in hopes of gaining the same kind of acclaim. Then, there are the others: the companies that are just the opposite. Clients unfortunate enough to contract with them can’t say enough bad things about their products, responsiveness, and customer service. Unless... 

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Dying Successfully

Posted: Jan 13, 2014 in Business, Personal, The Bottom Line by Mike & Blake

None of us are guaranteed another day on Earth. About 10,000 of the 325,000 Americans who die of sudden cardiac arrest each year are young people, according to the American Heart Association, and even pro athletes suffer deadly traffic accidents. One of our close relatives recently discovered her 56-year-old husband dead, although a medical examination one week earlier revealed no significant health problems. Her trauma deepened as she discovered that because she wasn’t listed as a beneficiary... 

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